IT Services (IT)

Implementation of the Authority’s Enterprise Project Delivery System
North Texas Tollway Authority (NTTA)

Kilan provides consulting services relating to the management, development, implementation and training of the North Texas Tollway Authority’s (NTTA) Enterprise Project Delivery System (EPDS) responsible for management and reporting of the Project Delivery and Maintenance department’s capital program. The Kilan team developed the Project Management Plan (PMP) and Communications Plan to provide governance procedures for managing schedule, risks, issues, and quality for the program, and provided resourcing to support the planning, requirements gathering, design, testing, implementation, support, training and maintenance activities required for the EPDS solution. Kilan developed configuration management plans to govern the design and its associated revisions for the EPDS solution, and release management plans to oversee the implementation of new releases and maintenance patches. In addition, Kilan provides expertise for IBM Cognos BI to support the development and maintenance of dashboard and metrics reports, as well as the installation, configuration and maintenance of IBM Cognos BI applications such as Cognos BI Server 10.2, Report Studio, Query Studio, Analysis Studio, Event Studio, Cognos Administration, Framework Manager, Cognos Configuration, and Map Manager.

North Texas Tollway Authority

Toll Support Services
Texas Department of Transportation, Toll Operations Division (TxDOT-TOD)

The Kilan team provides subcontracted services to Atkins North America, Inc. as they manage the Texas Department of Transportation (TxDOT) Toll Operations Division (TOD) Toll Support Services contract. Kilan personnel are responsible for ongoing network and help desk support as well as continued advisory technical consulting relating to the deployment and ongoing operation of TOD’s Electronic Toll Collection System (ETCS). Specific work has included ETCS transition planning, gap analysis and resource coordination; field-level Network Communication System (NCS) design, installation and maintenance support; evaluating the feasibility and cost effectiveness of document requirements; coordinating with internal TxDOT-TOD staff and systems integrators responsible for NCS deployment and continued operation; assisting in the logical design to TxDOT-TOD’s LAN and WAN communications infrastructure; providing daily support and maintenance of LAN and WAN operation; troubleshooting LAN and WAN system issues and developing preventive and reactive response strategies; providing field level hardware deployment, integration and configuration of NCS hardware subsystems; performance of daily Information Technology (IT) service desk tasks and general advisory technical consulting.

Texas Department of Transportation

Traffic Signal System Upgrade Support
City of Dallas

Kilan is a sub-consultant on this project providing project management support and technical review through development of procurement documents, functional requirements and technical specifications relating to the upgrade of the City’s traffic signal system. The Kilan team provides technical review of provided project implementation planning documents governing the procurement, deployment and oversight of construction services, equipment, professional services and field equipment installation, configuration and testing; technical support to the Project Manager throughout network communication planning, design and testing activities including the investigation, identification and documentation of existing City and regional network communications infrastructure; technical support during the development of a draft high-level network communications system logical architecture document, and the identification, evaluation and selection of approximately one hundred fifty (150) signalized intersections for testing and verification of the proposed network communications system architecture.

City of Dallas